100% Transparent Telehealth

Upfront Pricing, Zero Hidden Fees

No monthly subscription fees or surprise invoices. You only pay for the consultations you book, with funds protected in escrow.

MOST COMMON

General Practitioner (GP)

Ideal for common illnesses, acute infections, minor ailments, chronic repeat prescriptions, and medical sick certificates.

From R350/ 30-min session

HPCSA-registered Medical Doctor
Digitally signed ICD-10 e-prescription
Official medical sick note (if clinically warranted)
Medical aid claim receipt with practice number
100% full refund if doctor no-shows

Book GP Consultation

Medical Specialist

Dedicated specialist consultations: Paediatricians, Dermatologists, Psychiatrists, and Clinical Physicians.

From R650/ 30-min session

HPCSA Specialist Sub-Register verified
In-depth specialized diagnostic assessment
Specialist e-prescription & diagnostic report
Direct medical aid reimbursement eligible
Comprehensive follow-up clinical documentation

Browse Specialists

ChekUp247 Platform Credits & Wallet

Our platform credit system provides effortless 1-click booking without having to re-enter card credentials. 1 Platform Credit = R1.00 ZAR.

Instant 1-Click Booking

Keep a balance in your wallet to book immediate on-duty consultations without waiting for 3D-Secure SMS OTP delays.

Zero Card Transaction Fees

Top up once using Instant EFT or card, then book multiple consultations without recurring payment processing fees.

Instant Refund Credits

Eligible appointment cancellations or doctor rescheduling credit your wallet balance instantly without standard 3-5 day bank delays.

Transparent Cancellation & Refund Policy

We balance patient flexibility with fair compensation for our participating doctors' reserved clinical time.

Cancellation Timing	Refund Amount	Method of Return
> 24 Hours Before Appointment	100% Full Refund	Original payment method (Card / EFT) or Platform Credits
2 to 24 Hours Before Appointment	80% Refund (20% late fee)	Returned as Platform Credits in your ChekUp247 wallet
< 2 Hours Before Appointment	50% Refund (50% doctor fee)	Platform Credits (Doctor compensated for reserved time)
Doctor No-Show (> 10 min grace)	100% Automatic Refund	Instant reversal to original payment card + priority rebook

How to Claim from Your Medical Aid

All doctors practicing on ChekUp247 hold active Practice Numbers registered with the Board of Healthcare Funders (BHF). To submit a claim:

Download your official receipt from your ChekUp247 account dashboard.
Confirm the invoice contains the doctor's name, BHF practice number, and ICD-10 diagnostic code.
Submit the digital PDF via your scheme's mobile app (Discovery, Bonitas, Momentum, Medscheme).
Reimbursement is paid directly into your personal bank account by your scheme.

ChekUp247 Healthcare

Connecting you with certified HPCSA practitioners...

General Practitioner (GP)

Ideal for common illnesses, acute infections, minor ailments, chronic repeat prescriptions, and medical sick certificates.

From R350/ 30-min session

HPCSA-registered Medical Doctor

Digitally signed ICD-10 e-prescription

Official medical sick note (if clinically warranted)

Medical aid claim receipt with practice number

100% full refund if doctor no-shows

Medical Specialist

Dedicated specialist consultations: Paediatricians, Dermatologists, Psychiatrists, and Clinical Physicians.

From R650/ 30-min session

HPCSA Specialist Sub-Register verified

In-depth specialized diagnostic assessment

Specialist e-prescription & diagnostic report

Direct medical aid reimbursement eligible

Comprehensive follow-up clinical documentation

Cancellation Timing

Refund Amount

Method of Return

> 24 Hours Before Appointment

100% Full Refund

Original payment method (Card / EFT) or Platform Credits

2 to 24 Hours Before Appointment

80% Refund (20% late fee)

Returned as Platform Credits in your ChekUp247 wallet

< 2 Hours Before Appointment

50% Refund (50% doctor fee)

Platform Credits (Doctor compensated for reserved time)

Doctor No-Show (> 10 min grace)

100% Automatic Refund

Instant reversal to original payment card + priority rebook